Reliable Parcel Delivery & Shipping Across Bangladesh & Worldwide

Your delivery agency for UPS international & local shipping. Track a package, find a customer center, or talk to our team — we're here to help.

Quick Access Services

Everything you need, one click away.

Contact & Support

Reach the right team, first time.

Customer Service Hotline

16729

Domestic hotline — rates, pickups, tracking and general support.

International / Secondary Line

+44 7511 609162

For overseas shipments and support from outside Bangladesh.

Email Support

csbd@ups.com

Written enquiries — please allow a few days for a response.

Corporate Office

Level 11, JCX Business Tower,
Plot 1136/A, Japan Street, Block I,
Bashundhara R/A, Dhaka 1229, Bangladesh

Customer Centers & Hubs

All locations: Hotline 16729 · Email csbd@ups.com

Dhaka

  • Gulshan Customer Center6, North Gulshan C/A, Bilquis Tower, 6th Floor, Gulshan Circle 2, Dhaka 1212 · Mobile: +88 01321205135
  • Uttara Customer CenterPlot-40, Road: Gareeb-e-Newaz Avenue, Sector-13, Uttara, Dhaka 1230 · Mobile: +88 01321205266
  • Elephant Road Customer Center234/1 New Elephant Road, Khairunnessa Mansion, Dhaka 1205 · Mobile: +88 01321205137
  • Kamarpara UPS HubPlot #03, Tongi Bisho Estama Road, Nishad Nagar, Kamarpara, Tongi, Gazipur 1700 · Mobile: +880 1321-205106
  • Aftabnagar UPS HubARMA Ferdousi Villa, House #11 (Ground Floor), Main Road, Block #B, Aftabnagar, Badda, Dhaka 1212 · Mobile: +880 1321-205106

Chattagram

  • Agrabad Operation CenterAmeer Court (Customer Centre), 1189/1269 SK Mujib Road, Agrabad C/A, Chattagram 4100 · Mobile: +88 01321205136
  • CEPZ Operation CenterM. J. Plaza (Ground Floor), beside Barrister College, M.A. Aziz Road, South Halishahar, Chattagram · Mobile: +88 01321205136
  • Dampara Customer CenterImam Mansion, 360 CDA Avenue, Dampara, Chattogram · Mobile: +88 01321205136

Cumilla

  • Cumilla Operation CenterZone Services Complex (BEPZA Office), Room 106/A, Ground Floor, EPZ Branch, Comilla 3500 · Mobile: +88 01321205244